KakaoTalk messenger errors halt communication

손동주 2023. 1. 17. 14:57
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KakaoTalk was having errors where some users are unable to log in, send or receive messages on Tuesday afternoon.
A Kakaotalk error screen notifies users of an error. [YONHAP]

KakaoTalk was having errors where some users were unable to log in, send or receive messages on Tuesday afternoon.

The error began at 2:09 p.m. and lasted for nine minutes.

A network error was the cause of the issue, according to a spokesperson for KakaoTalk, who added that the company fixed the error soon after it was detected.

On Oct. 15, 2022, Kakao servers were knocked out as a result of a battery fire at an SK C&C data center in Pangyo, Gyeonggi. Messenger, banking, transportation, payment and e-commerce services were unavailable, degraded or intermittent for more than 10 hours as backup systems failed to kick in fast enough.

As compensation for last year's outage, Kakao is distributing free emoticons to all users from Jan. 5.

BY JUNG SI-NAE,SOHN DONG-JOO [sohn.dongjoo@joongang.co.kr]

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